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805, 2018

UME loses its biggest fan, Charlie Diener. Charlie was our CEO’s loving father and mentor.

By | May 8th, 2018|Categories: Event|Comments Off on UME loses its biggest fan, Charlie Diener. Charlie was our CEO’s loving father and mentor.

Charles M Diener, age 76, of Upper Gwynedd passed away suddenly on May 4th, 2018.  Born in Philadelphia, he was the son of the late Wilbur and Catherine Diener.  He was the Director of Operation for the Unisys Corporation for 30+ years.  He was a member of St. Stanislaus, and previously of Corpus Christi Roman Catholic Church.  He enjoyed spending time with his grandchildren, taking trips to all over the world and watching sports – especially watching the Philadelphia Eagles win the Super Bowl.

He is survived by four loving children; Anne Marie Chapman, and husband Matthew of Lansdale, Bernadette Derstine and her husband Rick of Brandon, FL, Charles Diener and his wife Helen of Lansdale, Mary Ellen Doren and her husband Thomas of North Wales and eleven grandchildren; Ricky, Noelle, Maggie, Jack, Lexie, Joe, Angelina, Sean, Laynie, Matthew and Evelyn, and one great granddaughter; Amelia.  As well as sisters Susan (George) Kimmel, Florence, and Katherine (John) Pimpinella and brother William (Patty) Diener.

He was proceeded in death by daughter Catherine as well as his beloved wife of 52 years Anne Marie (nee. Golden).  Relative and friends are invited to attend his viewing Friday morning, May 11th from 9:30-10:30, followed by funeral mass at 11, at St. Stanislaus Church 51 Lansdale Avenue Lansdale, PA 19446.  Internment St. John Neumann Cemetery.  Arrangements are by Simcox-McIlvaine Funeral Home in Lansdale.  In lieu of flowers, please send donations to The Lansdale Tavern (839 West Main Street, Lansdale PA 19446) – care of Jim – so Charlie can continue to buy everyone drinks. He will be greatly missed by all who knew and loved him!

SOLUTIONS

Underwriting Management Experts (UME) is a full-service Managing General Underwriter of employer stop-loss coverage.

UME provides a multitude of flexible, innovative products and solutions, crucial to creating success in an ever-evolving marketplace. Our product offerings include: traditional employer Stop-Loss, Maximum Advantage, Student Medical, MEC offerings, RBP options, and Life products, as well as Captive ownership, cell rental, reinsurance, underwriting and backroom support services for carriers and partners.

WHO WE ARE

UME is known for its excellent customer service and responsiveness. We are flexible and accommodating. Our main goal is to meet the needs of our partners.

Anne Marie ChapmanPrincipal / CEO
Hello! My name is Anne Marie Chapman. I am Principal and Chief Executive Officer of Underwriting Management Experts. I have been working in the insurance industry since 1990, developing products and services that will best meet the needs of a rapidly changing marketplace. Through my years of experience, I have gained an extensive knowledge of stop-loss, captives, and all things related to self-funded plans. I have met many wonderful partners that I can now call my friends. I am thrilled to lead such a talented team and look forward to UME’s continued growth and success. Please do not hesitate to call or email me directly with any questions or concerns you may have.
Lisa Schneider
Lisa SchneiderFounder
Hello everyone, my name is Lisa Schneider. I am the Founder of Underwriting Management Experts. I have been working in the group insurance field since 1984. I am proud to mention that in ’95, I created an aggregate manual that is still being used today! Over the years I have met many wonderful clients that are still in my life today. Here at UME, we specialize in all areas of the reinsurance industry. Meeting new people and maintaining long-standing relationships is my forte. My number one goal is to make sure you, the client, have a memorable experience.
Bobby Glorioso
Bobby GloriosoChief Operating Officer
Hello! My name is Robert Glorioso, but everyone calls me Bobby. In 2018, I became the Chief Operating Officer here at UME, after first joining the company in 2014. In this role, my main objective is to keep UME functioning like the well-oiled machine it is. Not only am I always available for my peers, but I thoroughly enjoy speaking with both existing and new clients alike! Please don’t hesitate to contact me regarding any matter, and I will be sure to connect you to the right person. I have found a fantastic home at UME and look forward to making your experience with us a great one!
Samantha Gallagher
Samantha GallagherPresident
Hello! My name is Samantha Gallagher, but you can call me Sam. I have been in the insurance industry as an Underwriter since 2004. Currently, I am the President here at UME. I enjoy both working hard and playing hard. What I enjoy most about my job is getting to know our clients on a personal level. If there is anything I can do to make your experience a better one, please let me know!
MEET THE TEAM

TESTIMONIALS

UME is one of the preeminent organizations WellNet has had the pleasure to work with. They have been instrumental in assisting WellNet grow its block of business and foster our broker relationships. UME differentiates themselves in the industry by thinking outside the box and getting it done when others don’t have a solution…

Jason Kovar, Executive Vice President - Head of Health Plans – WellNet

I have been working with MGUs and reinsurers for over twenty years and quite simply, some are better to work with than others.  UME is a new MGU but I have worked closely with the people involved for that same twenty year period and I would highly recommend that you give UME the opportunity to quote your business.  They are very professional, knowledgeable and easy to work with.

Dan Riston, MCA Administrators

The staff at UME has provided a seamless transition from our previous MGU.   Transmitting information for group setup, claim filings, and other notifications is now a very simplistic process saving our company time and money.  UME’s reimbursement auditing and funding procedures have increased our client retention by efficiently turning around claims in a timely manner.  The staff is always very friendly, helpful, and informative.

Mike Kahoe, GMS

I have worked with UME since the beginning and continue to be impressed.  They are creative, helpful, accommodating, and address situations with a unique approach.  In a business that is constantly changing and where so many of the situations we encounter require a unique solution they continue to deliver.  From top to bottom every one in the organization has a client first and a how can we help you attitude.  They deliver products and solutions to help our clients and to help us and our broker partners grow.  If you are interested in an MGU who has your best interest at heart and is not about being cookie cutter, call UME. You will be happy you made the call, your clients will be happy you made the call.

Todd Houston, Performance Health

We have been fortunate enough to have worked with Anne Marie and her team for over twenty years. While there are a number of reasons why we value our relationship, what we like most is that they treat us like a partner working together to support our clients and brokers. They offer a high level of professionalism and innovate solutions, especially when unique situations arise. Claim payments are paid in a timely manner, and the overall responsiveness to our phone calls, emails, and questions are a priority. If you’re looking for a MGU who is willing to treat you like a partner and provide a high level of service, UME will be the perfect fit.

Linie Humpal, The Benefit Group, Inc.

UME is one of the preeminent organizations WellNet has had the pleasure to work with. They have been instrumental in assisting WellNet grow its block of business and foster our broker relationships. UME differentiates themselves in the industry by thinking outside the box and getting it done when others don’t have a solution…

Jason Kovar

Executive Vice President – Head of Health Plans – WellNet


I have been working with MGUs and reinsurers for over twenty years and quite simply, some are better to work with than others.  UME is a new MGU but I have worked closely with the people involved for that same twenty year period and I would highly recommend that you give UME the opportunity to quote your business.  They are very professional, knowledgeable and easy to work with.

Dan Riston

MCA Administrators


The staff at UME has provided a seamless transition from our previous MGU.   Transmitting information for group setup, claim filings, and other notifications is now a very simplistic process saving our company time and money.  UME’s reimbursement auditing and funding procedures have increased our client retention by efficiently turning around claims in a timely manner.  The staff is always very friendly, helpful, and informative.

Mike Kahoe

GMS


I have worked with UME since the beginning and continue to be impressed.  They are creative, helpful, accommodating, and address situations with a unique approach.  In a business that is constantly changing and where so many of the situations we encounter require a unique solution they continue to deliver.  From top to bottom every one in the organization has a client first and a how can we help you attitude.  They deliver products and solutions to help our clients and to help us and our broker partners grow.  If you are interested in an MGU who has your best interest at heart and is not about being cookie cutter, call UME. You will be happy you made the call, your clients will be happy you made the call.

Todd Houston

Performance Health


We have been fortunate enough to have worked with Anne Marie and her team for over twenty years. While there are a number of reasons why we value our relationship, what we like most is that they treat us like a partner working together to support our clients and brokers. They offer a high level of professionalism and innovate solutions, especially when unique situations arise. Claim payments are paid in a timely manner, and the overall responsiveness to our phone calls, emails, and questions are a priority. If you’re looking for a MGU who is willing to treat you like a partner and provide a high level of service, UME will be the perfect fit.

Linie Humpal

The Benefit Group, Inc.

CONTACT US

900 Forty Foot Road

Lansdale, PA 19446

Telephone: +1 (855) 315-5088

Local Telephone: +1 (267) 519-1900

Fax: +1 (267) 263-2065

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SOLUTIONS

Underwriting Management Experts (UME), is a full service MGU.
We provide flexible, innovative stop-loss, captives and life products that meet the unique needs of our partners. UME offers professional expertise, personalized service and creative solutions to an ever-changing marketplace.  UME is a managing general underwriter of employer stop-loss coverage. We provide a full range of services including underwriting, policy binding, contract issuance, premium collection and claims payment. We also offer captive solutions and student medical.

  CLAIMS

 UME’s claims department is equipped to handle your claims in a timely manner.
Our staff has experience covering all lines of health insurance including Medical, Dental, STD and LTD. We are devoted to creating and maintaining a solid working relationship with our partners.
Our focus at UME is to maintain our outstanding performance in serving our clients.
Our underwriting team’s high level of expertise is attributable to 50+ years of experience. We continue to develop products and solutions to fit the changing needs of our clients. We currently offer traditional stop-loss, aggregate only, captives, student medical and a maximum advantage plan.
We take our partnerships very seriously, so there are a few things you need to know about appointment and licensing with UME.
All brokers and Third Party Administrators are required to be appointed by our carrier(s) for the states in which the groups are located. This includes all entities or individuals who receive commissions or sell/assist with any contracts underwritten by UME.
In addition to our other insurance products, UME offers captives, a unique and innovative insurance solution.
They are a great option for many, so we encourage you to contact us about them today!

 PREMIUMS

As a part of our commitment to you, our client, we strive to make our premium submission process as painless as possible.
If you have any questions or concerns about the policies outlined below, we are always here to speak with you one-on-one and give you the personalized service that you need!

WHO WE ARE

UME is known for its excellent customer service and responsiveness. We are flexible and accommodating, and our main goal is to meet the needs of our partners.
Anne Marie ChapmanPrincipal / CEO
Hello! My name is Anne Marie Chapman. I am a Principal of Underwriting Management Experts. I have been working in the stop-loss industry for over 25 years. During my time in the self-funded industry, I have met many wonderful partners that I can now call my friends. I am thrilled to lead such a talented team and look forward to our growing success. Please do not hesitate to call or email me directly with any questions or concerns you may have.
Lisa SchneiderFounder
Hello everyone, my name is Lisa Schneider. I am the Founder of Underwriting Management Experts. I have been working in the group insurance field since 1984. I am proud to mention that in ’95, I created an aggregate manual that is still being used today! Over the years I have met many wonderful clients that are still in my life today. Here at UME, we specialize in all areas of the reinsurance industry. Meeting new people and maintaining long-standing relationships is my forte. My number one goal is to make sure you, the client, have a memorable experience.
Bobby GloriosoChief Operating Officer
Hello! My name is Robert Glorioso, but everyone calls me Bobby. In 2018, I became the Chief Operating Officer here at UME, after first joining the company in 2014. In this role, my main objective is to keep UME functioning like the well-oiled machine it is. Not only am I always available for my peers, but I thoroughly enjoy speaking with both existing and new clients alike! Please don’t hesitate to contact me regarding any matter, and I will be sure to connect you to the right person. I have found a fantastic home at UME and look forward to making your experience with us a great one!
Samantha GallagherPresident
Hello! My name is Samantha Gallagher, but you can call me Sam. I have been in the insurance industry as an Underwriter since 2004. Currently, I am the President here at UME. I enjoy both working hard and playing hard. What I enjoy most about my job is getting to know our clients on a personal level. If there is anything I can do to make your experience a better one, please let me know!
MEET THE TEAM

LATEST NEWS

UME loses its biggest fan, Charlie Diener. Charlie was our CEO’s loving father and mentor.

May 8th, 2018|

Charles M Diener, age 76, of Upper Gwynedd passed away suddenly on May 4th, 2018.  Born in Philadelphia, he was the son of the late Wilbur and Catherine Diener.  He was the Director of Operation for the Unisys Corporation for 30+ years.  He was a member of St. Stanislaus, and previously of Corpus Christi Roman Catholic Church.  He enjoyed spending time with his grandchildren, taking trips to all over the world and watching sports – especially watching the Philadelphia Eagles win the Super Bowl.

He is survived by four loving children; Anne Marie Chapman, and husband Matthew of Lansdale, Bernadette Derstine and her husband Rick of Brandon, FL, Charles Diener and his wife Helen of Lansdale, Mary Ellen Doren and her husband Thomas of North Wales and eleven grandchildren; Ricky, Noelle, Maggie, Jack, Lexie, Joe, Angelina, Sean, Laynie, Matthew and Evelyn, and one great granddaughter; Amelia.  As well as sisters Susan (George) Kimmel, Florence, and Katherine (John) Pimpinella and brother William (Patty) Diener.

He was proceeded in death by daughter Catherine as well as his beloved wife of 52 years Anne Marie (nee. Golden).  Relative and friends are invited to attend his viewing Friday morning, May 11th from 9:30-10:30, followed by funeral mass at 11, at St. Stanislaus Church 51 Lansdale Avenue Lansdale, PA 19446.  Internment St. John Neumann Cemetery.  Arrangements are by Simcox-McIlvaine Funeral Home in Lansdale.  In lieu of flowers, please send donations to The Lansdale Tavern (839 West Main Street, Lansdale PA 19446) – care of Jim – so Charlie can continue to buy everyone drinks. He will be greatly missed by all who knew and loved him!

OTHER NEWS

900 Forty Foot Road

Lansdale, PA 19446

Telephone:+1 (855) 315-5088

Local Telephone: +1 (267) 519-1900

Fax: +1 (267) 263-2065

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