UME is known for its excellent customer service and responsiveness. We are flexible and accommodating. Our main goal is to meet the needs of our partners.
Anne Marie ChapmanPrincipal / CEO
Hello! My name is Anne Marie Chapman. I am Principal and Chief Executive Officer of Underwriting Management Experts. I have been working in the insurance industry since 1990, developing products and services that will best meet the needs of a rapidly changing marketplace. Through my years of experience, I have gained an extensive knowledge of stop-loss, captives, and all things related to self-funded plans. I have met many wonderful partners that I can now call my friends. I am thrilled to lead such a talented team and look forward to UME’s continued growth and success. Please do not hesitate to call or email me directly with any questions or concerns you may have.
Hello everyone, my name is Lisa Schneider. I am the Founder of Underwriting Management Experts. I have been working in the group insurance field since 1984. I am proud to mention that in ’95, I created an aggregate manual that is still being used today! Over the years I have met many wonderful clients that are still in my life today. Here at UME, we specialize in all areas of the reinsurance industry. Meeting new people and maintaining long-standing relationships is my forte. My number one goal is to make sure you, the client, have a memorable experience.
“Individual commitment to a group effort—that is what makes a team work, a company work, a society work, a civilization work.”
Bobby GloriosoChief Operating Officer
Hello! My name is Robert Glorioso, but everyone calls me Bobby. In 2018, I became the Chief Operating Officer here at UME, after first joining the company in 2014. In this role, my main objective is to keep UME functioning like the well-oiled machine it is. Not only am I always available for my peers, but I thoroughly enjoy speaking with both existing and new clients alike! Please don’t hesitate to contact me regarding any matter, and I will be sure to connect you to the right person. I have found a fantastic home at UME and look forward to making your experience with us a great one!
Hello! My name is Samantha Gallagher, but you can call me Sam. I have been in the insurance industry as an Underwriter since 2004. Currently, I am the President here at UME. I enjoy both working hard and playing hard. What I enjoy most about my job is getting to know our clients on a personal level. If there is anything I can do to make your experience a better one, please let me know!
Antwaan TaylorExecutive Assistant
Hello everyone, my name is Antwaan Taylor, and I am an Executive Assistant at UME. I thrive on being creative and fun, plus I have a keen eye for detail! I am excited to be a part of the close-knit team here at UME, and I look forward to working with you!
Jane FrielExecutive Assistant
Hello, my name is Jane Friel. I joined UME in 2016, I am currently an Executive Assistant. My previous experience of accounting, banking, finance as well as health insurance and claims spans back to 1995. When I am not at work I enjoy spending time with my family and friends and volunteering in my community. If there is anything I can do for you, please do not hesitate to give me a call.
Jack McCarthySenior VP of the Future
My name is Jack McCarthy, and I am the Senior VP of the Future. I graduated from Lansdale Catholic High School in 2015, where I served as Vice President of the student body. In 2016 I entered Drexel University’s LeBow School of Business with a major in business. While here, I will learn about the inner workings of the reinsurance market and look forward to utilizing these skills in the future.
Helen DienerChief Claims Officer
Hello everyone, my name is Helen Diener! I have 14 years of experience in Claims/Compliance/Office Management. In February 2015, I came aboard UME and most recently took on the role of Chief Claims Officer. I truly enjoy working with everyone at UME, and I know that you will too! If you have any questions, please feel free to contact me.
Tara BermelDirector of Medical Management
Hi, my name is Tara Bermel, and I am the new Director of Medical Management. I am an RN with 20 years of nursing experience, with 15 of those years spent in direct care of cardiac patients. During the past 5 years, I have been the system administrator for the documentation systems of both the cardiac catherization lab and Labor and Delivery. I am eager to assist this great team and I am grateful to UME for the opportunity!
Donna YaunChief Financial Officer
Hello, I am Donna Yaun, the Chief Financial Officer for UME. I have over 30 years of accounting experience and in 2013 began working in the insurance industry. If I am not diligently working at my desk you can usually find me feeding my coworkers! Our team here at UME has made coming to work every day a pleasure, and I am certain you will see that in our interactions with you. I look forward to working with you, and if you should have any questions or concerns, I am a phone call away!
Megan NolesAVP of Claims
Hello, my name is Megan Noles! I joined UME in September 2016 after graduating from West Chester University with a degree in finance and accounting. In my current role as an AVP of Claims, I look forward to expanding my knowledge within the stop-loss industry. I love being part of this great team here at UME, and I look forward to working with you in the future! Please feel free to contact me with any questions.
Kim SchmidtSenior VP of Underwriting
Hello all, my name is Kim Schmidt and I am currently a Senior Vice President of Underwriting here at UME! I have been an Underwriter since 2012 and enjoy every moment of it. I am ecstatic and eager to learn more about the industry and develop in my career. I am beyond thrilled to be part of such a passionate team. UME is the perfect place to make it happen, and we want you to be a part of it!
Keith PetersonSenior VP of Underwriting
My name is Keith Peterson and I am a Senior Vice President of Underwriting. My underwriting career began in 2013, and in March 2015 I received my Insurance License for Pennsylvania. The aspect of my job I enjoy the most is cultivating relationships with prospective clients. Our clients make us who we are! In my spare time, I play recreational sports (golf, basketball and wallyball), relax with family and friends and look to strengthen my knowledge of the insurance industry. Please do not hesitate to contact me, I look forward to hearing from you!
Ashley GeissenhainerVP of Underwriting
Hello! My name is Ashley Geissenhainer, and I am currently VP of Underwriting at UME! I have been in the stop-loss Industry since 2010. I am excited to be a part of such an amazing, hardworking, and dedicated team here at UME. If you have any questions or would like to discuss anything, please do not hesitate to contact me. I look forward to working with you!
Meghan BarnesDirector of Underwriting
Hello, everyone! My name is Meghan Barnes, and I am the Director of Underwriting here at UME. I have been an Underwriter since 2013 and I thoroughly enjoy it. I have learned an immense amount about the stop-loss industry and have met many wonderful people. I am looking forward to continuing to learn and grow in the stop-loss market and having the opportunity to build solid client relationships. I look forward to hearing from you in the near future!
Chuck DienerSenior Underwriter
Hello, my name is Charles Diener (but you can call me Chuck!). I have worked in the insurance industry since 1996. I joined the UME family in January of 2016. My career started in the Claims department but I have taken over a new role within the Underwriting department. I have had the privilege of meeting many wonderful people so far—with more to come! I enjoy playing golf and attending music festivals. Please feel free to contact me if you have any questions. Thank you, and have a great day!
Michelle SchmidtSenior Underwriter
Hello! My name is Michelle Schmidt and I am a Maximum Advantage Underwriter at UME. I have been an Underwriter since 2014 and I love every minute of it! Here at UME, I am a part of an awesome team that is dedicated to helping one another succeed and providing our clients with exceptional service. I am excited to nurture and expand my client relationships each and every day. I look forward to working with you all!
Kathryn LesokenSenior Underwriter
Hello! My name is Kathryn Lesoken, and I am a Maximum Advantage Underwriter at UME. I began underwriting in 2013 and I have loved it ever since. I am committed to building my career in the stop-loss market as well as continuing to cultivate client relationships here at UME. I can’t wait to interact with each of you soon!
Shannon MonacoSenior Underwriter
Hi! My name is Shannon Monaco. I am an Underwriter here at UME. I have been in the stop-loss industry since 2014. Working with all of these fabulous people and expanding my knowledge of the stop-loss industry are just a few of the perks of my job! If you have questions or would like to speak to me regarding any matter, please call or email me. I am always available to work with you!
Hilary GeraghtySenior Underwriter
Hello! My name is Hilary Geraghty, but you can call me Hil. I am a Senior Underwriter at UME and have worked here since April 2016. Prior to joining UME, I had two and a half years of underwriting experience. I am extremely excited to be a part of the UME family, and I thoroughly love my job! The close-knit environment here is one of a kind, and UME is a great company to work for and work with. I am dedicated to working hard and strengthening my knowledge of the stop-loss industry. Please let me know if there is any way I can be of assistance. I look forward to working with you and building a relationship in the future!
Lynne SchmitDirector of In-Force Business
Hi, my name is Lynne Schmit! I started at UME in February of 2016 and recently became the Director of In-Force business in 2018. Everyone at UME is very knowledgeable, and I am thrilled to be working alongside such a great team. In my spare time, I enjoy gardening and spending time with my two wonderful sons. I am excited to start this journey with UME and our partners!
Diana RemerAVP of Claims
Hello! My name is Diana Remer, and I am currently an AVP of Claims for UME. I have been working in the stop-loss industry since January of 2014 and am ecstatic to have found such a wonderful home within this team! I have learned an incredible amount of information since beginning my career, and I look forward to expanding this knowledge in the years to come. If there is anything I can do to enhance your experience with our team, please let me know!
Heather HelbeAVP of Claims
Hi, my name is Heather Helbe. I joined UME in July 2015, and I am currently a Senior Claims Auditor. I have 15 years of experience in both pharmaceutical and medical device industries. I am looking forward to enhancing my skills as a Senior Claims Auditor at UME while still utilizing my previous experience. I look forward to working with you! Please feel free to contact me if you have any questions.
Megan DerstineSenior Claims Auditor
Hi all, my name is Megan Derstine. I am currently a Senior Claims Auditor here at UME. I started my career in the insurance world with UME in February 2016, I can’t think of a better team to build a career with! For the previous six years, I was on the other side of the medical world, so I am looking forward to seeing what more this industry has to offer. I truly look forward to working with each and every one of you. Please feel free to contact me with any questions or concerns you may have, and together we can make it happen!
Gina FuscaSenior Claims Auditor
Hello, my name is Gina Fusca. I am a Senior Claims Auditor, and I joined UME in November 2016. I have an extensive background working in claims, with experience spanning 26 years. While I am new to the stop-loss industry, my claims background encompasses insurance fraud, property damage, bodily injury, subrogation and litigation. When I’m not at work, I can be found on the soccer field managing our local high school soccer team. I am excited to be part of the UME family and am happy to help with any of your needs!
Tina EzerskySenior Claims Auditor
Hello, my name is Tina Ezersky. In 2017, I joined UME as a Senior Claims Auditor. I came to UME with over 25 years of experience in the TPA business. I look forward to seeing what the stop-loss industry has to offer and learning about all the aspects of reinsurance. I am excited to be part of such a dedicated team here at UME. My hobbies included scuba diving, growing orchids, and baking. If I can be of any assistance, please do not hesitate to contact me.
William McMenaminSenior Claims Auditor
Hello! My name is Bill (Billy) McMenamin. I started at UME in September 2016. I attended Penn State University and earned a degree in occupational therapy as a COTA (Certified Occupational Therapy Assistant). I have over 15 years of experience working in the pharmaceutical, insurance, and rehabilitation industries. At UME, I have found a team of coworkers who make me feel like part of a family, inspiring me to gain more knowledge of the stop-loss insurance industry and build stronger client relationships. Feel free to contact me with any questions!
Irene MurphySenior Claims Auditor
Hello, my name is Irene Murphy, and I have been in the stop-loss industry since 2009. I am a Senior Claims Auditor, and I joined the UME team in 2017. It’s great to be part of such a knowledgeable, friendly team that is dedicated to our clients. I look forward to working with all of you! If you have a question or concern please feel free to contact me. I will be happy to help!
Jonathan RemerSenior Claims Auditor
My name is Jonathan Remer, Jon for short. I joined the UME claims team in October of 2016, I am currently a Senior Claims Auditor. I am excited to work with our partners and enhance my knowledge of the stop-loss world. I am confident that you will be glad to work with us! I enjoy traveling, so I spend my free time exploring and visiting new places. Please don’t hesitate to contact me with any questions; I would be happy to help you in any way!
Brittany KennyClaims Auditor
Hello, my name is Brittany Kenny, and I joined UME in the fall of 2016. In my new role as Claims Auditor, I am excited to further my career in the stop-loss industry. I enjoy working with the wonderful and helpful team here at UME. I look forward to expanding my knowledge of the insurance industry and learning how to serve you, our partner, better! Thanks for giving me the opportunity to work alongside you!
Megan SalmonsCoordinating Director
Hello, my name is Megan Salmons. I started at UME in March of 2016 as a Claims Coordinator. I am eager to learn more about the health insurance industry and develop in my career at the same time! Here at UME, I am part of an amazing team that is dedicated to helping one another succeed and providing our clients with exceptional service. I look forward to working with each and every one of you! Please feel free to contact me with any questions.
Susan MarkowskiSenior Claims Coordinator
Hi, my name is Susan (Sue) Markowski. I joined UME in February of 2017 as a Claims Coordinator. I am new to the insurance world having worked in the banking industry for many years. I am excited and look forward to this new opportunity to gain knowledge in the stop-loss industry while utilizing my previous skills. I look forward to working with you.
Linda KolbSenior Claims Coordinator
Hi! My name is Linda Kolb, and I joined the UME team in 2017 as a Claims Coordinator. I have over 20 years experience in the medical field, working within a doctor’s office and hospital setting. My healthcare experience will be helpful while I am diving into the world of insurance. I am anxious to learn all I can, and I am confident that, with the team here at UME, this is the best place to do that! If I can help in any way, please let me know!
Carla ClarkSenior Claims Coordinator
Hello! My name is Carla Clark, and in 2016 I joined UME. Working in the insurance industry is a completely new experience for me, so I am looking forward to growing as a professional with the dedicated team at UME and expanding my knowledge of stop-loss insurance. In my free time, I love doing crafts and spending time with my grandchildren. I am glad to be aboard and willing to help out in any way that I can!
Julie CianchettaDirector of Finance
Hello! My name is Julie Cianchetta. I am the Director of Finance here at Underwriting Management Experts. I earned a Bachelor’s Degree in Accounting from Temple University’s Fox School of Business in 2003, and I have over 15 years of experience in the accounting world. The majority of my experience has been in public accounting, but I have worked for publicly traded corporations as well. I am also currently CFO and part owner of a catering company here in Lansdale. This is my first career in the insurance industry, and, with a dedicated team alongside me, my goal is to make your experience with us a memorable one. If you have any questions or concerns please do not hesitate to contact me. Remember, without you there is no UME!
Beverly MahoneyAccounting Assistant
Hi, my name is Beverly Mahoney, but please call me Bev! I am an Accounting Assistant at UME. I graduated from Lansdale School of Business in May of 1992 with an associate’s degree in business administration and office operations management. When I am not at work, I enjoy going to car races, riding on scenic trains and spending time with my family and friends. If I can be of assistance, please do not hesitate to contact me. I look forward to working with you!
COMPLIANCE / CONTRACTS
Josh ValentinDirector of Contracts
My name is Joshua Valentin, but everyone calls me Josh. I was hired by UME in August 2016, and I have never been happier than at this stage of my career. UME allows me to use the analytical skills that I learned while obtaining my bachelor’s in psychology and combine them with the technical skills I learned through my MBA. These skills, along with the knowledgeable team at UME, give me the opportunity to meet the individual needs of our clients. If there is anything that I can do to help you, please don’t hesitate to ask.
Lisa WilliamsContract Coordinator
Hi, I’m Lisa Williams, and I am a Contract Coordinator at UME. I am happy that I get to be a part of this wonderful team of people! The majority of my professional experience has been in banking, and I am excited to now have the opportunity to expand my knowledge and apply those skills to the stop-loss industry. I look forward to getting to know both my colleagues and our clients better. Do not hesitate to contact me if you have any questions.
Erika FuhrmanContract Coordinator
Hello, my name is Erika Fuhrman. I am a Contract Coordinator here at UME. My career in the insurance world began in December of 2016, and I am very excited to continue to learn and develop this career along with my amazing team. I look forward to working with you. Please feel free to contact me with any questions you may have and I would be more than happy to help any way I can!
Donna DickinsonPremium Coordinator
Hi, my name is Donna Dickinson. I joined UME in 2018 as a Premium Coordinator. My career started at Prudential in 1984 working with Small Group and Life Claims. I later moved to Sales Promotion, where we supported our field staff. Years of previewing motivational tapes helped me develop into a team player with a positive attitude. I began working in the Stop Loss industry in 2005, using my background in Accounting towards premium management.
I am proud to be part of the knowledgeable team at UME, where we present innovative solutions to provide protection for our clients. I look forward to building new client relationships and resuming contact with others. Please feel free to reach out if you have any premium questions or concerns.
When not at work, you might find me out enjoying nature from behind my camera. I am also honored to be part of an organization that raises money for our Veterans.
Jeffrey BernardIT Specialist
My name is Jeffrey Bernard and I am in charge of the IT department here at UME. I have over 32 years of experience in the IT industry with certifications for Cisco, Microsoft, Nortel and Avaya. I enjoy being of service whenever and wherever I can. If you experience any issues with this website or need help in any way, please do not hesitate to contact me.
Ian Thomson-HohlIT Specialist
Hi, my name is Ian Thomson-Hohl, and I am an IT Specialist for Underwriting Management Experts. I hold degrees in architecture, but my passion has always been with computers and technology. When I was offered an opportunity here at UME in November 2016, I jumped at the chance and have enjoyed every moment of this job. If you need assistance with anything, I am always available to help with any issues or problems. I look forward to hearing from you!
College: The Restaurant School at Walnut Hill College
Field of Study: Culinary Arts
Hi, my name is Joe, and I am interning at UME as an Underwriting Coordinator! In 2016 I graduated from North Penn High School and enrolled in my first year at Walnut Hill College. I have a passion for the culinary arts, so when I’m not at work or at school—I’m probably in the kitchen! I am looking forward to having lots of new experiences as an intern, gaining valuable knowledge about the insurance industry, and working with a great team of underwriting coordinators. If I can help you in any way, just let me know!
College: West Chester University
Field of Study: Communications and Public Relations
Hi! My name is Mary, and I am an intern at UME. I am currently attending West Chester University pursuing a degree in communications and public relations. I am excited for the opportunity to learn all about the stop-loss industry and to assist our valuable clients. Please let me know if I can help you in any way, and I look forward to working with you as I learn and gain experience in this role!
College: Drexel University
Field of Study: Finance
Hi, my name is A.J. Centrella, and I am an intern at Underwriting Management Experts through Drexel University’s Co-op program. I am a five-year student looking to earn my BSBA in finance. I lived in Mansfield, Massachusetts, for the majority of my youth, and then went on to boarding school in Beverly, Massachusetts. During my time here at UME, I hope to learn all aspects of the reinsurance industry and use the skills I obtain to enhance my knowledge of the business world.
College: Montgomery County Community College
Field of Study: Health Services Management
Hello, my name is Angelina (Angie) Fusca. In May of 2017, I joined UME as an intern, and I have loved the opportunity to be a part of this team. I am a 2014 graduate of Lansdale Catholic High School, and I am currently enrolled at MCCC for Health Services Management. I am excited to expand my knowledge of the insurance industry and stop-loss. Please feel free to contact me with any questions. I look forward to working with you in the near future!
College: Temple University, College of Science and Technology
Field of Study: Computer Science
Hi, my name is Nico, and I am a fourth-year student pursuing my bachelor’s degree in computer science at Temple University. I am very grateful to be afforded the opportunity to be a part of the UME family and am excited to expand my skill set as their current Information Technology intern. I look forward to working with the amazing staff here and learning all there is to learn from my mentors, Jeff Bernard and Ian Thomson-Hohl. If you have any questions, please feel free to contact me!